Solve Android device issues faster and reduce equipment downtime & travel costs with screen sharing, remote control and inbuilt voice calling feature.
With our voice calling feature you can talk & guide the end-user what needs to be done to resolve the issue during an on-going remote session. This allows you to resolve the device issues that are sometimes not easy to solve over a screen sharing or control session.
Remote Control Software provides the ability to view and control a remote device as if they were physically present from the itkmdm Dashboard. It eliminates the need to check the device issues in-person or communicate device issues through email or phone calls. Once configured, IT admins can troubleshoot issues with user devices remotely.
Remote Cast mirrors the active screen of the Android device on the administrator’s dashboard giving real-time information about the device’s current activity. It allows you to provide remote support for Android phones and tablets that do not support remote control.